Appointment Cancellation/ No Show Policy

Thank you for trusting your mental healthcare to Olive Branch Integrative Mental Wellness, LLC. When you schedule an appointment with Olive Branch Integrative Mental Wellness, LLC we set aside enough time to provide you with the highest quality care. Should you need to cancel or reschedule an appointment please contact our office as soon as possible, and no later than 24 hours prior to your scheduled appointment. Please see our appointment cancellation/no show policy below:

• Effective November 1, 2024 any established patient who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 24-hour notice will be considered a no show and charged a $50.00 fee.

• If a third no show or cancellation/reschedule with no 24-hour notice should occur the patient may be dismissed from Olive Branch Integrative Mental Wellness, LLC

• Any new patient who fails to show for their initial visit will not be rescheduled after their second no show. 

• The fee is charged to the patient, not the insurance company, and is due at the time of the patient's next office visit.

• As a courtesy, we make reminder calls for appointments. If you do not receive a reminder call or message, that above policy will remain in effect.

• There is a 10 minute window before you are considered to be a NO SHOW